These Terms & Conditions govern your use of [yourdomain.com] (the “Site”) operated by [Agency Name] (“we,” “us,” “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1. Who We Are

[Agency Name]
[Business Address]
Email: [support@yourdomain.com]
Phone: [optional]

2. Use Of The Site

You may use the Site for lawful purposes and in accordance with these Terms. You agree not to:

• violate any applicable law or regulation

• attempt to gain unauthorized access to the Site or systems

• interfere with Site performance or security

• copy, scrape, or reproduce Site content without permission

• use the Site to send spam or malicious content

3. Services And No Guarantee Of Results

We provide ecommerce growth and marketing services. Any information on the Site is provided for general informational purposes and does not guarantee specific results. Marketing performance depends on many factors including budget, offer, product, inventory, competition, tracking, and platform changes.

Client results vary and past performance does not guarantee future outcomes.

4. Not Professional Advice

Content on the Site does not constitute legal, financial, tax, or professional advice. You should consult qualified professionals for advice specific to your situation.

5. Quotes, Proposals, And Client Agreements

Any service descriptions on the Site are summaries only. If you engage us, your relationship will be governed by a separate written agreement, proposal, statement of work, or contract. If there is a conflict between these Terms and a signed client agreement, the client agreement controls.

6. Payments And Refunds

If you purchase a service, audit, deposit, or subscription through the Site, you agree to the pricing and payment terms shown at checkout or in your proposal.

Unless stated otherwise in writing:

• fees are non refundable once work has begun

• ad spend and third party software fees are billed separately and are non refundable

• chargebacks are not permitted for completed work or delivered services

If you want to offer refunds, add your specific policy here.

7. Scheduling, Calls, And Communications

If you schedule a call, you agree to provide accurate contact information. We may contact you by email, phone, or text regarding your inquiry or scheduling.

8. SMS Terms And Consent

This section applies only if you collect phone numbers and send SMS messages.

By providing your phone number, you consent to receive text messages from [Agency Name] about your inquiry, services, scheduling, and updates. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or contact us at [support@yourdomain.com].

We do not sell your phone number. We may share it with service providers who help deliver messages.

If you do not send SMS, remove this section.

9. Intellectual Property

The Site and its content, including text, graphics, logos, and design, are owned by [Agency Name] or licensed to us and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

10. User Submissions

If you submit information to us such as forms, emails, files, or feedback, you grant us permission to use it to respond to you and to evaluate or provide services. You represent you have the right to share what you submit.

11. Third Party Links

The Site may contain links to third party websites. We do not control and are not responsible for their content, policies, or practices. Your use of third party sites is at your own risk.

12. Disclaimer Of Warranties

The Site is provided “as is” and “as available.” We make no warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non infringement. We do not warrant the Site will be uninterrupted, error free, or secure.

13. Limitation Of Liability

To the fullest extent permitted by law, [Agency Name] will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to your use of the Site.

Our total liability for any claim related to the Site will not exceed $100 or the amount you paid us for use of the Site, whichever is greater, unless applicable law requires otherwise.

14. Indemnification

You agree to indemnify and hold harmless [Agency Name] and its team from claims, damages, liabilities, and expenses arising from your use of the Site, your violation of these Terms, or your violation of any rights of another.

15. Termination

We may suspend or terminate your access to the Site at any time if we believe you have violated these Terms or if necessary to protect the Site or users.

16. Privacy

Your use of the Site is also governed by our Privacy Policy.

17. Changes To These Terms

We may update these Terms from time to time. We will post changes on this page and update the “Last Updated” date. Continued use of the Site after changes means you accept the updated Terms.

18. Governing Law And Disputes

These Terms are governed by the laws of [State/Country], without regard to conflict of law rules. Any disputes will be resolved in the courts located in [County/State/Country], unless you and we agree otherwise.

19. Contact

Questions about these Terms can be sent to:
Email: [support@yourdomain.com]
Mail: [Agency Name, Address]